ZAMO DELIGHTS PRIVATE LIMITED (Tipsy Treats)

Last Updated: March 25, 2026

ZAMO DELIGHTS PRIVATE LIMITED (“Company”, “we”, “us”, or “our”) operates the brand Tipsy Treats and this website, including all related information, content, features, tools, products, and services (collectively, the “Services”). The Services are powered by Shopify to provide you with a seamless shopping experience.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you access or use our Services.

By using our Services, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

“Personal information” means any data that identifies or can be linked to an individual.

We may collect the following:

• Contact Information: Name, billing/shipping address, phone number, email
• Financial Information: Payment details (processed securely via third-party providers)
• Account Information: Username, password, preferences
• Transaction Information: Orders, purchases, returns, cart activity
• Communication Data: Customer support queries and feedback
• Device Information: IP address, browser type, device identifiers
• Usage Data: Interaction with website, pages visited, time spent

2. HOW WE COLLECT INFORMATION

We collect information:

• Directly from you (orders, sign-ups, inquiries)
• Automatically via cookies and similar technologies
• From service providers (payment gateways, logistics, analytics)
• From third-party partners

3. HOW WE USE YOUR INFORMATION

We use your data to:

• Process and fulfill orders
• Provide customer support
• Improve website experience and personalization
• Send transactional and promotional communications
• Prevent fraud and ensure security
• Comply with legal obligations

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Enhance user experience
• Analyze website performance
• Personalize content and advertisements

You can manage cookie preferences through your browser settings.

5. SHARING OF PERSONAL INFORMATION

We may share your information with:

• Service Providers: Payment processors, logistics partners, IT services
• Shopify: To operate and improve the store
• Marketing Partners: For advertising and promotions (where permitted)
• Legal Authorities: When required by law
• Business Transfers: In case of merger, acquisition, or restructuring

We do not sell your personal data.

6. ROLE OF SHOPIFY

Our store is hosted on Shopify. Shopify acts as a data processor/service provider, while we remain responsible for your personal data in accordance with applicable laws.

7. DATA SECURITY

We implement reasonable technical and organizational safeguards to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.

8. DATA RETENTION

We retain personal information only as long as necessary for:

• Providing Services
• Legal compliance
• Resolving disputes
• Enforcing agreements

9. CHILDREN’S PRIVACY

Our Services are not intended for individuals under the age of 18 years, and we do not knowingly collect personal data from minors.

10. YOUR RIGHTS

You have the right to:

• Access your personal data
• Request correction or updating of your data
• Request deletion of your data
• Withdraw consent at any time
• Raise grievances regarding data processing
• Nominate another individual to exercise rights on your behalf

To exercise your rights, please contact us using the details below.

11. INTERNATIONAL DATA TRANSFERS

Your data may be stored or processed outside India. We ensure such transfers comply with applicable legal requirements and safeguards.

12. THIRD-PARTY LINKS

Our website may contain links to third-party websites or applications. We are not responsible for their privacy practices or content.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last Updated” date.

14. GRIEVANCE OFFICER

For any concerns or complaints regarding your personal data:

Grievance Officer: Manu B M
Email: care@tipsytreats.in
Company: ZAMO DELIGHTS PRIVATE LIMITED
Address: No. 45/B, Subham Complex, 1st ‘A’ Main, 2nd Floor, Rear Wing, Mini Forest Road, 3rd Phase, J P Nagar, Bengaluru, Karnataka – 560078, India

We aim to respond to all grievances within 7 working days.

15. CONTACT US

Email: care@tipsytreats.in
Company: ZAMO DELIGHTS PRIVATE LIMITED
Address: No. 45/B, Subham Complex, 1st ‘A’ Main, 2nd Floor, Rear Wing, Mini Forest Road, 3rd Phase, J P Nagar, Bengaluru, Karnataka – 560078, India