Refund policy

RETURN POLICY

Due to the consumable nature of our products, all items are non-returnable.

However, in the unlikely event that you receive:

• A damaged product
• A defective product
• An incorrect item

You may request a replacement or full refund.

To be eligible, you must:

• Notify us within 24 hours of delivery
• Share clear photos/videos of the issue
• Ensure the product is unused and in its original packaging

REFUND POLICY

Once your request is reviewed and approved, we will initiate:

• A replacement, or
• A refund to your original payment method

Refunds will be processed within 7–10 working days from the date of approval.

IMPORTANT NOTES

• Requests made after 48 hours of delivery may not be accepted
• We reserve the right to verify claims before approving refunds or replacements
• Shipping charges (if any) are non-refundable unless the issue is from our end

CONTACT US

For any refund or replacement requests:

Email: care@tipsytreats.in